FAQs

Frequently Asked Questions

All orders are sent via USA domestic services.

1-3 Business Days Express Delivery
1-5 Business Days Regurlar Delivery
1-10 Business Days Overseas Delivery
1-14 Business Days Overseas Late Delivery

*Rural Areas may take a little longer

**Due to COVID-19 delivery will take longer if there has been recent restrictions in place. If restrictions have been in place recently allow up to 3 weeks for your delivery

All orders are sent from within USA, meaning there is no need to worry about customs or border force interception. We have a 100% delivery success.

Yes, at your own risk. We advise you to do what you’re comfortable with. Although we have never had any issues with law enforcement, so we encourage using your real name as we feel it’s 100% safer. You just need to make sure the address matches your id, if picking up from the local post office. Please note using a fake name for Parcel Lockers does not work.

Yes. PO boxes are a great option if you’re not home for delivery.

No. You will not need to sign for the package. You may need to show ID with the same address if picking up from the post office.

The item will be left in your mailbox or safe location if possible. Otherwise a “missed delivery card” will be left and need to pick up from the post office.

Yes. Please make a note of this when placing an order in the order notes section and we will make a request with the delivery company to ensure this happens.